Privacy Policy

Last updated: August 25, 2026

1. Information We Collect

When you place an order, we collect the information you provide directly: your name, email address, and shipping address. Payment is handled entirely by our third-party payment processor; we do not receive or store your card details.

We also automatically collect limited technical data when you visit our site, such as your IP address, browser type, pages visited, and cookie identifiers. We use this data to operate the site, understand site performance, and measure advertising effectiveness as described below.

2. SMS Text Message Program

If you voluntarily opt in to our SMS program, you agree to receive promotional text messages from AI [Animal Instinct], including discount codes, new product announcements, and limited run drop alerts.

Message frequency: Message frequency varies. You may receive up to 4 messages per month.
Message and data rates may apply. Standard carrier message and data rates apply to all SMS messages sent and received.
Non-sharing of mobile opt-in data: We do not sell, rent, or share your personal information, including your mobile opt-in and SMS or RCS consent data, with third parties for advertising purposes.
To opt out: Reply STOP to any message at any time. You will receive a one-time confirmation and no further messages will be sent.
Help: Reply HELP to any message, or contact us at support@aianimalinstinct.com.

3. How We Use Your Information

To process and fulfill your orders
To send order confirmations and shipping notifications
To respond to customer service inquiries
To improve our website and product offerings

If you choose to subscribe to our email list (for example, to receive a first-order discount), we may send you promotional emails about new products, limited runs, and offers. You can unsubscribe at any time using the link in any email we send. We will never sell your email address.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We share your data only with service providers directly necessary to fulfill your order, operate the site, or provide messaging services. Mobile opt-in and consent status is shared only with service providers that help deliver messages, never for advertising purposes:

Our print-on-demand fulfillment partner (to produce and ship your order)
Our payment processor (to handle secure transactions)
Shipping carriers (to deliver your order)

5. Cookies and Third-Party Resources

We use a session cookie to maintain your shopping cart across pages and to identify when a cart has been abandoned. That information may be used to determine whether to send a cart reminder by email or, where applicable and only with text-message consent, by SMS or RCS.

This site loads fonts from Google Fonts, which may result in a request to Google's servers when you visit. We also use a privacy-focused analytics service to understand aggregate site traffic (page views and referral sources). In addition, we use the TikTok Pixel to measure website activity related to our TikTok advertising, such as page views, product views, cart additions, checkout starts, and completed purchases. TikTok may receive browser, device, IP address, cookie, and event information to measure and improve ad delivery. We do not send payment-card details, mobile opt-in consent, or SMS/RCS consent data to TikTok. You can manage TikTok ad preferences through your TikTok account settings.

You can disable cookies in your browser settings; your cart will not persist between visits if you do.

6. Data Retention

We retain order information for as long as necessary to fulfill our legal and business obligations (typically 7 years for financial records). You may request deletion of your order data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at the address below. We will respond within 30 days.

8. Contact

Questions about this policy? Email us at info@aianimalinstinct.com